Ground Services is proud to introduce to you to Safemex / Tour Aid. the largest travelers' assistance network in South America. Safemex / Tour Aid California Corporations -providing travel insurance, trip protection and travel assistance services for travelers worldwide. SafeMex is backed by more than 20 years of experience serving more than 2 million customers providing over 150,000 services annually. The networks consists of Local call centers over 2,500 service providers. The corporation currently is staffed with professional and multilingual emergency operators that will provide any emergency service the traveler needs, 24 hours a day 7 days a week In the following countries
Argentina Brazil Colombia Chile	Costa Rica Ecuador El Salvador Guatemala	Honduras México Nicaragua	Panamá Dominican Republic Venezuela
Assistance services are coordinated through our call centers. In these countries services are provided directly by our own network of local providers; services will be paid by SafeMex / Tour Aid on the spot! No expense at all to the SafeMex / Tour Aid policy holder. In all other countries services are provided on a referral basis. The concept of travelers' assistance goes far beyond of the traditional travel insurance: Over and over travel insurance proved to be little or no help at all when one is abroad. Although the cost of medical services will eventually be reimbursed when one is back at his/her home country, the traveler has to search for help and deal with language barriers in unfamiliar environments. Trivial situations often become nightmares. When you are the holder of a SafeMex / Tour Aid policy; rest assure that in the case you face a medical emergency, legal matter or your luggage has been misplaced by the airline, or your passport has been stolen, you simply call the nearest SafeMex / Tour Aid for help 24/7.